Vacherounie Sales Policy
Effective Date: January 8, 2025
Welcome to Vacherounie! We are thrilled to have you as our valued customer. This Sales Policy outlines the terms and conditions governing purchases made through our website, vacherounie.com, and any interactions with Vacherounie. Our goal is to provide you with affordable, high-quality home appliances while ensuring a seamless and enjoyable shopping experience. Please carefully review the following terms to understand your rights and responsibilities.
Purchase Terms and Conditions
All purchases made via vacherounie.com are subject to this Sales Policy. By placing an order, you agree to abide by these terms, which cover payment, delivery, returns, and warranty conditions. If you have any questions, feel free to contact our customer service team at (248) 969-3997 or via email at info@vacherounie.com for assistance.
Product Availability and Pricing
We aim to keep our product inventory accurate and up-to-date on vacherounie.com. However, availability may vary due to high demand or unforeseen circumstances. If a product is out of stock after you’ve placed your order, we will notify you promptly via email or phone to offer alternatives or issue a full refund.
All prices are displayed in U.S. dollars (USD) and are subject to change without prior notice. Any discounts or promotions will be clearly displayed at the time of purchase.
Payment Methods
Vacherounie accepts a variety of secure payment methods, including:
- Major credit cards (Visa, MasterCard, American Express, Discover)
- Debit cards
- Online payment platforms as listed on vacherounie.com
All payments are processed through encrypted and secure gateways to protect your personal and financial information. Should you encounter any issues during checkout, contact us at info@vacherounie.com for prompt support.
Order Confirmation
Upon completing your order, you will receive a confirmation email from info@vacherounie.com, which will include:
- Your order summary
- Billing and shipping information
- Estimated delivery time
Please review this email carefully. If any discrepancies are found, notify us immediately at (248) 969-3997 so we can address the issue promptly.
Shipping and Delivery
We are dedicated to delivering your orders efficiently and on time. Standard delivery times range from 5–7 business days, depending on your location. Expedited shipping options are available during checkout for an additional fee.
Key Details:
- Shipping fees are calculated at checkout based on the destination and shipping method selected.
- You will receive a tracking number via email once your order has been dispatched.
- External factors such as weather or holidays may affect delivery times.
If you need to update your delivery address, please contact us immediately at info@vacherounie.com or call (248) 969-3997.
Cancellations and Modifications
Orders can be canceled or modified within 24 hours of placement. After this window, we may not be able to make changes if the order has already been processed for shipment.
To request a cancellation or modification, contact us as soon as possible at info@vacherounie.com or call (248) 969-3997.
Returns and Exchanges
We want you to be fully satisfied with your purchase. If you’re not completely happy, you may initiate a return or exchange within 30 days of delivery.
Return Guidelines:
- Items must be unused, in their original packaging, and include all accessories and manuals.
- To start a return, contact us at info@vacherounie.com or call (248) 969-3997 for instructions.
Refund Process:
- Once we receive and inspect the returned item, a refund will be issued to your original payment method.
- Return shipping costs are the responsibility of the customer unless the product is defective or damaged upon arrival.
Defective or Damaged Products
If your product arrives defective or damaged, please contact us immediately at info@vacherounie.com or (248) 969-3997. Provide clear photos of the issue, and we will work with you to resolve the problem through a replacement, repair, or refund.
Warranty Information
All Vacherounie products are covered by a manufacturer’s warranty against defects in materials or workmanship. Warranty durations vary by product and are outlined on the respective product pages at vacherounie.com.
For warranty claims or assistance, contact us at info@vacherounie.com with your order details.
Customer Support
Your satisfaction is our top priority. If you have any questions, concerns, or feedback about your order, our dedicated support team is here to assist you.
Contact Us:
- Phone: (248) 969-3997
- Email: info@vacherounie.com
- Hours: Monday to Friday, 9:00 AM to 6:00 PM EST
Privacy and Security
We are committed to safeguarding your personal information. All transactions on vacherounie.com are secured with the latest encryption technologies. For more details on how we protect your data, please review our Privacy Policy on the website.
Changes to This Policy
Vacherounie reserves the right to update or modify this Sales Policy at any time. Changes will be effective immediately upon posting on vacherounie.com. We encourage customers to review this policy periodically to stay informed about our terms and conditions.
Thank You for Choosing Vacherounie
We appreciate your trust in Vacherounie for your home appliance needs. Our commitment to quality, affordability, and customer satisfaction drives everything we do. We look forward to serving you and helping to make your home more efficient, comfortable, and stylish.
Location:
1450 Athlone St, Oxford, Michigan (MI)
Phone: (248) 969-3997
Email: info@vacherounie.com
Website: vacherounie.com